Skip the Payout Hold

Verified Once Through Magic365 Casino, Paid Without Waiting

The licence we hold requires us to confirm who you are, and a complete file usually clears in 69 hours.

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Licensed operatorALSI-975625 issued by Anjouan Offshore Finance Authority

Six Lines

Account Verification Essentials

Nobody enjoys sending documents, yet the six lines below cover the whole check without guesswork.

Checking party

Magic365 Casino LLC

Licence held

Anjouan Offshore Finance Authority, ALSI-975625

Typical duration

69 hours

Latest deadline

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

Clean First Attempt

Fewer Retakes, Faster Money

Most resubmissions come from one blurred corner, and the four steps below remove that risk.

All Four Corners

A passport, driving licence or national identity card works, so photograph every corner in daylight and keep the glare off the plastic page.

Proving Where You Live

A utility bill or bank statement dated within the last three months must show your full name and home address exactly as registered.

Hiding the Sensitive Digits

Send a screenshot or statement for the card or wallet you paid with, hiding any digits you would rather not share.

Clearing the Queue

Keep an eye on your inbox for any request for a clearer copy, and answer it quickly so the clock does not restart.

Four Documents

Your File, Page By Page

Magic365 Casino keeps the list to three papers and reads each one against your account details.

Proof of identity

ConfirmsYour name and your date of birth

What To ShowFull photo page, in date, no glare

Proof of address

ConfirmsWhere you actually live

What To ShowBank or utility letter with your name and street

Payment method confirmation

ConfirmsThe card or wallet is yours

What To ShowScreenshot or statement showing the account holder

Common Refusals and Their Fixes

Will a Screenshot Pass? A screenshot strips the security detail and metadata our reviewers need, so the file cannot be matched to a real, issued document. Photograph the original page with your phone Use the camera, not a screen capture

Cropped Edges and Glare. An edge cut off or glare across the surface makes a document unreadable, and reviewers will not guess at a hidden corner. Switch off the flash before the retake Send the page whole, with no trimming

Out-of-Date Address Paper. Address papers go stale quickly, so an old bill no longer proves where you live today and comes straight back. Pull a recent bill from your online account Use the newest statement you can find

Show the Trail Behind It

Our licence number ALSI-975625, from the Anjouan Offshore Finance Authority, obliges us to know where players' money comes from. Treat the request as a routine step in the same rulebook, never as a suggestion that you have done anything wrong.

Depending on your case, a reviewer may ask for one or more of these.

Recent payslips from your employer
Bank statements covering recent months
A tax notice or return
Proof of a property sale
Paperwork for a gift or inheritance

Four Trigger Points

Fewer Surprises at Payout Time

The worry that the check lands as a surprise at payout is the one this block removes.

Usual Pattern, Sudden Jump

A payment far above your usual pattern tells us little about its origin, so we ask for context before the money moves on.

Proof the Method Is Yours

A card or wallet new to your account must be traced to you, so we ask for confirmation that it is yours.

Match Your Details Exactly

A middle name spelled differently or an address that has moved on flags the file, and a reviewer asks for one clean version that matches.

The First Cash-Out Hurdle

A first payout brings the full identity check and payment method confirmation, though the casino may bring that check forward to registration or first deposit.

Getting Paid Without Delays

Let These Answers Clear the Check

You will know what to send, when it is needed and how a refused file gets fixed.

My document was refused, so what do I do now?+

Open the message in your account and read the reason before you send anything back. Most refusals come from a glare, a cropped edge or a blurred corner, so a fresh photo or scan usually settles it. Upload the corrected file and the check continues from there, with no need to start again.

Do I have to send the same file twice if I withdraw again?+

Once a document passes, it stays on your account and covers later withdrawals, so a second copy is not needed. Something can change, though: an expired passport, a card reissued under a new number or a new home address. If your details move, send the updated version through [email protected].

When is the check needed, and can it come before my first withdrawal?+

The latest point is before your first withdrawal leaves the account, and it can arrive sooner. Requesting it at registration or after the first deposit is normal and allowed under the licence. Send the file when the request appears and your payout is not held up later.

Can I send a photo of my ID from my phone instead of a scan?+

Yes, a phone photo is fine when the whole document sits inside the frame and the text reads clearly. Lay it on a flat, well-lit surface, keep your hand and the flash glare out of the shot, and check the corners are not cut. The file then loads through your account like any other.

Which regulator licenses Magic365 Casino, and what is the number?+

Magic365 Casino LLC holds a licence from the Anjouan Offshore Finance Authority, registered under number ALSI-975625. That licence carries the account checks you are asked to complete, including the source of funds review. Company details sit in the footer of every page.

What do I do if my name has changed since signing up?+

Send the identity document in your new name together with the paper that shows the change, such as a marriage certificate. Your account must match the proof you upload, or the file fails the check. Drop both to [email protected] and the record is updated on approval.